We currently deliver to the below regions for products purchased on our website:


Europe:
  • - UK (including Northern Ireland, Highlands & Islands)
  • - France
  • - Germany
  • - Italy
  • - Spain

Asia:
  • - Hong Kong
  • - Malaysia
  • - Japan
  • - Singapore
  • - South Korea
  • - Taiwan


We do not currently deliver Lupe products to any other territories but you can subscribe to our newsletter at the bottom of this page to get the latest updates on Lupe launching in your region/country.

 

Standard Delivery

 

  • - Mainland UK - FREE next-day delivery if orders are placed on our website before midday.
  • - Northern Ireland - FREE delivery, orders delivered within 2 days.
  • - Highlands & Islands - £17.60 delivery fee, orders delivered within 2 days.
  • - France, Germany, Italy & Spain - £15 delivery fee, orders delivered within 3-6 days.
  • - Hong Kong, Malaysia, Singapore, South Korea & Taiwan - £35 delivery fee, orders dispatched within 3 days. Import duties and local taxes are the responsibility of the customer.
  • - Japan - £45 delivery fee, orders dispatched within 3 days. Import duties and local taxes are the responsibility of the customer.
  • - Delivery is Monday to Friday during business hours.

 

We will send you a Shipment Confirmation email upon dispatch of your order from our warehouse.

 

Shipment tracking

 

Click on the "Track My Order" link in the Shipping Confirmation email to track shipment of your order. Please note such link will direct you to the courier's website, which is not controlled by us. 

 

Please note:

  • - It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
  • - We will be unable to change the delivery address on orders after checkout.
  • - If there is no one at the indicated nominated delivery address who can accept delivery of orders, the carrier will leave a notification card in your mail box.
  • - Title to and risk of loss in your orders will pass to you when you take possession of the orders.
  • - All European orders are shipped from our warehouse based in Bristol, UK.
  • - All Asian orders are shipped from our factory based in Shenzhen, china.


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