Regulations coming into place post-Brexit may lead to longer transit time for goods coming out of Britain. The majority of our customers are receiving their orders in good time however, we appreciate your patience should you experience a delay.

standard delivery

  • - UK Mainland - FREE next-day delivery if orders are placed on our website before midday
  • - Northern Ireland - FREE delivery, orders delivered within 2 days
  • - Highlands & Islands - FREE delivery, orders delivered within 2 days
  • - Austria - FREE delivery, orders delivered within 3 days
  • - Belgium - FREE delivery, orders delivered within 2-3 days
  • - Bulgaria - FREE delivery, delivered within 4-7 days
  • - Croatia - FREE delivery, delivered within 4-6 days
  • - Czechia - FREE delivery, orders delivered within 3-5 days
  • - Denmark - FREE delivery, orders delivered within 3-4 days
  • - Estonia - FREE delivery, orders delivered within 4-5 days
  • - Finland - FREE delivery, orders delivered within 4-5 days
  • - France - FREE delivery, orders delivered within 3 days
  • - Germany - FREE delivery, orders delivered within 2-3 days
  • - Greece Mainland - FREE delivery, delivered within 4-9 days
  • - Hungary - FREE delivery, orders delivered within 4-6 days
  • - Ireland - FREE delivery, orders delivered within 3 days
  • - Italy - FREE delivery, orders delivered within 4-6 days
  • - Latvia - FREE delivery, orders delivered within 4-6 days
  • - Liechtenstein - FREE delivery, orders delivered within 4-6 days
  • - Lithuania - FREE delivery, orders delivered within 4-6 days
  • - Luxembourg - FREE delivery, orders delivered within 2-3 days
  • - Netherlands - FREE delivery, orders delivered within 2-3 days
  • - Poland - FREE delivery, orders delivered within 3-5 days
  • - Portugal - FREE delivery, orders delivered within 4-6 days
  • - Romania - FREE delivery, orders delivered within 4-6 days
  • - Slovakia - FREE delivery, orders delivered within 3-4 days
  • - Slovenia - FREE delivery, orders delivered within 3-5 days
  • - Spain - FREE delivery, orders delivered within 3-6 days
  • - Sweden - FREE delivery, orders delivered within 3-5 days
  • - Switzerland - FREE delivery, orders delivered within 2-3 days

  • - Hong Kong - FREE delivery, orders dispatched within 3 days
  • - Singapore - FREE delivery, orders dispatched within 3 days
  • - South Korea - FREE delivery, orders dispatched within 3 days
  • - Taiwan - FREE delivery, orders dispatched within 3 days

FREE delivery, orders delivered within 4-5 days

FREE delivery, orders delivered within 3-4 days

FREE delivery, orders delivered within 4-5 days

FREE delivery, orders delivered within 3 working days


We do not currently deliver Lupe products to any other territories but you can subscribe to our newsletter at the bottom of this page to get the latest updates on Lupe launching in your region/country.

spare parts

 

Postage and handling for spare parts vary depending on the item as well as country of delivery selected. Delivery charge will be calculated at checkout.

Delivery timelines for spares are as per our standard delivery timelines above.

shipment tracking

 

Click on the "Track My Order" link in the Shipping Confirmation email to track shipment of your order. Please note such link will direct you to the courier's website, which is not controlled by us. 

 

Please note:
  • - Delivery is Monday to Friday during business hours excluding public holidays.
  • - We will send you a Shipment Confirmation email upon dispatch of your order from our warehouse.
  • - It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
  • - Where you have requested delivery to an EU address, Lupe will be taking care of all formalities and paying any customs and import duties.
  • - We will be unable to change the delivery address on orders after checkout.
  • - If there is no one at the indicated nominated delivery address who can accept delivery of orders, the carrier will leave a notification card in your mail box.
  • - Title to and risk of loss in your orders will pass to you when you take possession of the orders.
  • - All orders are shipped from our warehouse based in Bristol, UK.
  • - Delivery to military addresses is not possible

Public holidays

 

  • Christmas Day - Mon, 27 Dec 2021
  • Boxing Day - Tue, 28 Dec 2021
  • New Year's Day - Mon, 3 Jan 2022
  • Good Friday - Fri, 15 Apr 2022
  • Easter Monday - Mon, 18 Apr 2022
  • Early May Bank Holiday - Mon, 2 May 2022
  • Spring Bank Holiday - Thu, 2 Jun 2022
  • Platinum Jubilee bank holiday - Fri, 3 Jun 2022
  • Summer Bank Holiday - Mon, 29 Aug 2022
  • Boxing Day - Mon, 26 Dec 2022
  • Christmas Day - Tue, 27 Dec 2022
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