standard delivery

We offer FREE delivery, delivered within 6 working days across the United States with the following exclusions:

  • - Alaska
  • - American Samoa
  • - Micronesia
  • - Guam
  • - Hawaii
  • - Marshall Islands
  • - Northern Marinara Islands
  • - Palau
  • - Puerto Rico
  • - US Virgin Islands
  • - Armed Forces Americas
  • - Armed Forces Pacific
  • - Armed Forces Europe

To purchase a Lupe product for delivery to Europe, including United Kingdom, please visit our Lupe UK / EU Site

We do not currently deliver Lupe products to any other territories but you can subscribe to our newsletter at the bottom of this page to get the latest updates on Lupe launching in your region/country.

spare parts


Postage and handling for spare parts vary depending on the item as well as state of delivery selected. Delivery charge will be calculated at checkout.

Delivery timelines for spares are as per our standard delivery timelines above.

shipment tracking


Click on the "Track My Order" link in the Shipping Confirmation email to track shipment of your order. Please note such link will direct you to the courier's website, which is not controlled by us.


Please note:
  • Delivery is Monday to Friday during business hours excluding public holidays.
  • We will send you a Shipment Confirmation email upon dispatch of your order from our warehouse.
  • It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
  • We will be unable to change the delivery address on orders after checkout.
  • If there is no one at the indicated nominated delivery address who can accept delivery of orders, the carrier will leave a notification card in your mail box.
  • Title to and risk of loss in your orders will pass to you when you take possession of the orders.
  • All orders are shipped from our warehouse based in Chicago, Il.
  • Delivery to military addresses is not possible.

Public holidays


  • Martin Luther King Jr. Day - Mon, 17 Jan 2022
  • Memorial Day - Mon, 30 May 2022
  • Independence Day - Mon, 4 Jul 2022
  • Labor Day - Mon, 5 Sept 2022
  • Veterans Day - Fri, 11 Nov 2022
  • Thanksgiving - Thu, 24 Nov 2022
  • Christmas Day - Mon, 25 Dec 2022
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